Eligibility and Accurate Details
We provide gambling accounts for adults aged 18 or over. Supply truthful registration information and keep it current when your circumstances change. Your name and other details must agree with the evidence supplied for verification. We allow one account per individual, household, e-mail address, phone number and IP address.
Treat your password as private information. If you lose access, use the password recovery option or contact our team. Giving someone else your credentials leaves your balance and personal information exposed.
Deposits and Promotional Choices
Our cashier sets payment limits for each supported method. Selecting a deposit method does not establish eligibility for a promotion: check the offer's requirements separately. Casino welcome stages exclude Skrill and Neteller deposits and require activation in My Bonus before betting with the relevant payment.
We permit one active bonus at a time. Each welcome stage carries wagering, a validity period, a maximum stake and release restrictions. A withdrawal request voids that stage, while cancellation removes its bonus balance. Game contributions and exclusions are part of the applicable promotion conditions.
Verification and Withdrawals
We may request identity, address and payment-method evidence, with source-of-funds information where needed. Send requested documents within 30 days. Deposited funds require 1x turnover before withdrawal; otherwise a 10% fee applies. Requests are assessed within up to three business days and return through your original deposit method.
Questions About Your Account
Use live chat or our support inbox to raise access, payment or promotion questions. Explain the issue and identify the relevant transaction without sharing your password. You can also ask us to apply limits, arrange cooling-off, start self-exclusion or close your account.